Technical Support Specialist
Our client is looking for a technical support specialist to contribute to their mobile customer care team. The individual must be experienced in RIM Blackberry remote support as well as other types of PDAs and mobile handheld devices. Customer service experience is a MUST as the technical support specialist will be responsible for handing customer calls, troubleshooting them, and ultimately identifying a solution to the problem.
Qualifications:
- Excellent communication skills both written and verbal
- Understanding of mobile handset devices (PDAs and data-enabled handsets
- Experience in mobile customer support or technical support
- Experience with Siebel
Required:
- 3+ years of professional experience
- 1+ years experience in mobile technical support
- Bachelors or Associates degree
- Excellent listening and verbal communication skills
- Must be open to a flexible schedule
Required Skills for Technical Support Specialist Job:
- BLACKBERRY SUPPORT
- SUPPORT OF PDA DEVICES
- REMOTE TROUBLESHOOTING
- CUSTOMER CARE
Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V
Contact Information
|